Shipping Policy

Last Updated: 13-08-2025

Thank you for shopping with Sortedo. We strive to ensure your orders are processed and delivered quickly, safely, and at the lowest possible cost.

1. Order Processing Time

• All orders are processed within 2-3 business days (excluding Sundays and public holidays) after payment is confirmed.
• You will receive an email/WhatsApp confirmation with your order details once your order is placed.
• If there is a delay due to high order volume, supplier issues, or unforeseen circumstances, we will notify you promptly.

2. Shipping Rates & Delivery Time

We offer shipping across India via trusted courier partners.

*Delivery times are estimates and may vary based on your location, weather conditions, or courier delays.

3. Order Tracking

• Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp.
• You can track your order on our courier partner’s website.

4. Shipping Restrictions

• We currently ship only within India.
• Orders cannot be shipped to out of india.
• Some remote locations may require additional delivery days.

5. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 24 hours with photos and order details.
• For lost packages, we will work with the courier to resolve the issue.

6. Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly. We are not responsible for orders delivered to incorrect addresses provided by customers.

7. Contact Us

If you have any questions regarding shipping, please contact us:
📧 support@sortedo.in
📞 +91-7376661669
📍138, 1090 Lohia Path, Hazratganj, Lucknow, Uttar Pradesh 226001